Returns

Returns

Returns are accepted within 30 days of item purchase. In the case of a return for refund, any shipping and/or handling charges on the original order will not be refunded. At our discretion, we may levee a restocking fee of 15% of the cost of items returned depending on item & box condition. 

Any vouchers or gift certificates earned by a returned order will be voided, and the voucher amount will be charged to any order to which it was applied.

Frog Wild, LLC is not responsible for return shipping costs or damage on returned items. Items to be returned should be packed carefully in their original packaging. Please be advised that packages sent by USPS parcel post cannot be tracked to ensure delivery. Since Frog Wild, LLC cannot provide credit for a return without confirming its receipt, we recommend that you use a delivery service that can be tracked and or insured.